Astro Alerts Questions & Answers

Customer Q&A

Q: Is it possible to try the 7 day free trial then cancel before the £30 monthly subscription happens

A: Yes! You're able to cancel at any time :)

Asked on May 19, 2023

Q: can i cancel the monthly fee

A: Yes you can do this via managing your membership in your WHOP hub.

Asked on May 31, 2023

Q: How do I cancel

A: You can manage your subscription on the dashboard here on Whop!

Asked on Jul 17, 2023

Q: How can I cancel my membership?

A: You can cancel via the dashboard or by opening a ticket in the server

Asked on Jul 5, 2023

Q: please may you just cancel it or something as i've been charged 0.81 for some reaosn

A: Hey, The charge is only a temp hold from WHOP to ensure it's a legitimate card - it never gets taken just drops back into your account.

Asked on May 19, 2023

Q: Is this subscription any good if I am only gonna use it on phone? Not a computer

A: Yes! We have many users who are mobile only, a lot are limted due to school/work - it's probably more common than using a PC.

Asked on May 19, 2023

Q: where can i get the 7 day free trial?

A: We occasionally drop these on our instagram or tiktok socials!

Asked on Jul 25, 2023

Q: If I'm from Spain, can I also use the cook group?

A: Yes! We are UK and EU based

Asked on Jun 18, 2023